HELPING NEW DRIVERS WITH A BESPOKE MENTORING COURSE
Wincanton is the largest British logistics firm, providing supply chain consultancy and solutions to some of the world’s most admired brands. The company employs approximately 17,500 people across more than 200 sites and has a 3,400-strong fleet of vehicles.
In 2015, Wincanton Logistics based on the Co-operative Food Retail contract at Lea Green RDC, St Helens carried out a recruitment drive for new drivers.
Following a successful recruitment campaign, training managers at Wincanton wanted to develop a series of training initiatives to support existing drivers when working with new drivers.
With a strong track record of being able to offer flexible and adaptable training solutions to meet the needs of businesses, Wincanton approached St Helens College to help and support them with their new training initiative for their drivers.
St Helens College’s Business Development Executives worked closely with Wincanton to gain an understanding of their training needs by carrying out a full training needs analysis. The College were then able to design the most appropriate training course for Wincanton, a driver specific mentoring course.
The course, delivered by fully qualified members of staff from St Helens College, aimed to ensure existing drivers have the necessary skills and knowledge to make the role of mentoring integral to their daily routines when working with new drivers.
The new bespoke course, accredited by awarding body Open Awards also meant staff gained a recognised qualification. The course also tied into Wincanton’s commitment to the continued development of its staff in order to maintain a skilled and motivated workforce.
Being a mentor is rewarding and satisfying and the course supported Wincanton colleagues by showing them best practice in sharing knowledge and ideas ensure productivity and excellence within their role.
Since its inception, 25 drivers and over 30 operational support personnel have completed the course with many more due to take it in future.
The bespoke course was also recognised nationally. In 2016, it was shortlisted for the ‘Training Award’ at the Motor Transport Awards in London.
“We were delighted to work with St Helens College on this initiative. They were very flexible and adaptable in meeting our needs for training. It’s training initiatives such as this which ensures that we service our customer, the Co-operative better every day and in the future."
Driver Training and Development Manager Wincanton Logistics